Gourmet Galleria
Gift Baskets for Every Occasion

Call toll free: (888) 344-3402 or (423) 344-5655



Our Guarantee
If you are unhappy with an item please email emilyboz@cdc.net . Please include your Order #, Name, Phone # and an explanation of the problem. A Customer Service Specialist will contact you promptly.
Damaged:
Refunds or replacements will only be given if your order comes damaged. Claims must be made within 10 days of receipt of package. All packaging should be keep in case the shipping company needs to inspect the package. Late Delivery:
If your order arrives late due to a shipping company (UPS, FedEx, USPS, etc.) delay you will be credited for shipping charges. This does NOT apply to delays due to weather or delivery attempts that are unsuccessful. Holiday Delivery:
During peak times, deliveries may take one additional business day to arrive. This affects the week prior to the following Holidays: Christmas, Valentine's Day, Mother's Day and Father's Day. Wrong Addresses:
Orders sent to a wrong or incomplete address are not guaranteed. Additional fees apply to fix and forward the package to the correct address. Undelivered Packages:
Once a delivery attempt has been made it is the responsibility of customer to make sure the package is accepted. We do not guarantee delivery will be made if there is no one home to accept a package or if the shipping company is unable to deliver a package. Some packages require a signature, while others may be left at the door. Perishables:
Food items and perishables cannot be returned.

Substitution Policy
Occasionally substitutions may be necessary to ensure timely delivery of your gift choice. We will make every effort to substitute with an item as similar as possible to your requested gift choice. Substitutions will be made only with items of equal or greater value.